Cancellation & Replacement Policy

Order Cancellation Policy

At, we understand that circumstances may arise where you need to cancel your order. To ensure a smooth process, please follow our Order Cancellation Policy:

Cancellation Request Window

You have a 24-hour window from the time of order placement to request an order cancellation. To cancel your order, please send an email to [email protected] within this timeframe.

Refund Process

If your cancellation request is accepted within the 24-hour window, you will receive a full refund within 3-5 days.

Limitations on Late Cancellation

After the 24-hour window, we may have already sent your order information to our manufacturer for processing and shipment preparation. In such cases, we may be unable to accommodate cancellation requests. We kindly ask for your understanding in this matter.

Communication Response Time

We strive to respond promptly to all cancellation requests. Please allow us up to 24 hours to address your email. If for any reason we miss your cancellation request and your order is still delivered, rest assured that will issue you a full refund. However, we request that you kindly return the parcel to us.

Exchange Orders

Similar to our Order Cancellation Policy, customers can request an exchange within 24 hours of placing their order. To proceed with an exchange, please contact us via email or phone for prompt assistance.

We are dedicated to providing excellent customer service, and we value your satisfaction. If you have any questions or need further assistance, please don’t hesitate to reach out to us at [email protected]. Thank you for choosing, and we look forward to serving you.