Shipping Policy Shipping Policy

Thank you for choosing! We value your satisfaction and aim to provide a smooth shopping experience with our clearly outlined Policies. By making a purchase on our website, customers are considered to have agreed to these Policies.

Shipping Fee:

  • For the US market: $4.99 shipping fee applies. Free shipping for all orders over $99 (US Domestic).
  • For other markets: Shipping fee will be calculated at the Checkout step.

Made in the USA/Imported:

All items listed on are newly manufactured upon customer purchases. Our manufacturer and warehouse are located at [store_address], ensuring prompt domestic production and delivery, reducing the likelihood of order delays.

Delivery Zones: serves both domestic (United States) and international markets, including Canada, United Kingdom, Australia, and others. For international buyers, please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges vary by country and are the buyer’s responsibility. Kindly check with your country’s customs office for additional information.

However, we do have restricted delivery zones, including:

CU (Cuba), IR (Iran), KP (North Korea), SL (Sierra Leone), Palestinian Territories, South Sudan, Myanmar, Crimea Ukraine, and areas with adverse political and/or pandemic status.

Delivery Partner: utilizes USPS Service & Yunexpress as our trusted delivery partner for shipping ordered items to customers. Howerver, based on your shipping address, other shipping services may apply if USPS & Yun Express are not eligible to deliver the packages.

Estimation Time of Arrival:

All items are made-to-order, ensuring the best quality for each purchase. Orders are processed on business days (Monday through Friday, Eastern Standard Time), excluding holidays observed by the Post Office. Our estimated delivery time range includes the following:

Production Time:

The time your order waits in the production queue before being produced. Product production time is typically 1-3 business days.

Shipping Time:

  • United States: 5-10 days.
  • United Kingdom, Canada, Australia, and others: 10-15 days.
  • Please note that personalized orders or those requiring modifications may take additional time depending on the complexity of the request.

Order Tracking:

Upon shipment, a confirmation email with a tracking link will be sent to your provided email address. Please allow 5-7 days for the carrier to scan your package into their system. If you encounter any issues with tracking, or if your package has not arrived by the estimated date, please contact us for assistance.

Return Policy

We are committed to your satisfaction. If items were not delivered or were damaged during shipping, we offer a full refund. Additionally, if you are unsatisfied with our products for any reason, please contact us to discuss your options. You can return your order, and we will either send a replacement or provide a refund, including the shipping fee.

For more information, please refer to our Refund Policy and Cancellation & Replacement Policy.

Incorrect Address:

To ensure a smooth delivery process, please provide the correct address at checkout. We are not responsible for delays caused by incorrect or missing delivery information. If your order is returned due to an incorrect address provided, a re-shipping fee will be required to resend your order.

Please double-check your shipping address before contacting customer support. If you request forwarding or redirection of your parcel after it has left our warehouse, we are not responsible for any issues arising during this process.

Contact Information:

Customer satisfaction is our top priority. If you have any questions or concerns, please don’t hesitate to contact us at [email protected]. Thank you for choosing, and we look forward to serving you!